Beacon HouseLong LaneCoalville, LE67 4DRTel: 01530 445 945
You may be already aware, the General Data Protection Regulation (GDPR) 2016 will come into effect on 25th of May 2018.
We have been working hard on ensuring our robust procedures for patient confidentiality are maintained and compliant with the new rules.
Keeping your personal information safe and secure remains a top priority. Our fair processing notice (privacy notice) has been updated and structured in a way to make it easier for you to find what your looking for, whilst still providing you with a bit more detail with as little NHS/legal jargon as possible.
Changes to how you get your prescriptions
Long Lane Surgery
22nd January 2018
28 day Prescriptions
Following national guidance, we are changing our prescription policy to only prescribe medicines for a maximum of 28 days at a time.
The benefits are:
More opportunity to review your medicines regularly, which is especially important for long term conditions such as diabetes.
Companies manufacture most medicines in 28 day packs. These have patient leaflets inside and ideally they should be supplied to you as a complete pack. These packs also allow you to check that you have taken all your medication.
Less waste by ensuring that when medicines are stopped/or changed, only the remainder of the 28 day pack will be discarded.
If you have to pay for your prescriptions, you may be able to save money with a Prescription Prepayment Certificate.
For more information on prepayment certificates, contact the NHS Business Services Authority on 0845 850 0030 or visit www.nhsba.nhs.uk
This is a new way of getting your medicines without having to ask the surgery for a prescription each time.
We will give you up to twelve prescriptions at a time that will be sent electronically to your chosen pharmacy. You can then collect your prescriptions form the pharmacist, without having to come to the surgery.
Your pharmacist will inform you when you have been given you last prescription form the ‘batch’ issued by the surgery, and at that point, you will be asked to contact the surgery for a medication review, this can be done by telephone.
Once you have had your medication review, a further ‘batch’ of prescriptions will be sent to your pharmacy for them to dispense to you.
Please ask your pharmacist for further advice and guidance
You can pick the medication you want to order on your computer request slip, hand in your slip at the surgery or post to us with a stamped address envelope. You can also order online via the link on this page
You will be able to collect your prescription from the surgery 48 hours later. This gives the doctors a chance to carefully check current medication against the requested tablets. It will be available from the surgery but may not be processed by the pharmacist within this timescale.
If you need more medication that you have been prescribed which is not on your computer request slip, complete a request slip at the practice.
Many of the local pharmacies offer a free delivery service, please contact the chemists for further information.
If you have run out and need medication in a hurry, the pharmacies are able to give you a small amount of your medication for a fee to cover their administration costs. This is in line with the Pharmaceutical Society Guidelines.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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