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Noticeboard

You may be already aware, the General Data Protection Regulation (GDPR) 2016 will come into effect on 25th of May 2018.

We have been working hard on ensuring our robust procedures for patient confidentiality are maintained and compliant with the new rules.

Keeping your personal information safe and secure remains a top priority. Our fair processing notice (privacy notice) has been updated and structured in a way to make it easier for you to find what your looking for, whilst still providing you with a bit more detail with as little NHS/legal jargon as possible.

Home Visits

doctors_bag1If possible please try to telephone before 10am. A doctor will phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a District Nurse, or indeed arrange a hospital attendance. Home visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery. 


Long Lane Surgery - Home Visit Policy

These are our home visiting guidelines.

Visit recommended

We believe home visiting makes clinical sense and is the best way of giving a medical opinion in cases involving:-

  • the terminally ill
  • the truly housebound for whom travel to the surgery by car would cause a deterioration in their medical condition or unacceptable discomfort.

Visit may be useful

After an initial assessment over the telephone a seriously ill patient may be helped by a GP’s attendance.  However the GP may advise the patient, or person with the patient, to ring 999 to receive the appropriate immediate care.

Examples of such situations are:-

  • heart attack
  • severe shortness of breath
  • severe blood loss

Visit is not usual

In most of the following cases, to visit would not be an appropriate use of a GP’s time:-

  • common symptoms of childhood (fevers, cold, cough, earache, headache, diarrhoea/vomiting and most cases of abdominal pain). These patients are usually well enough to travel by car. It is not necessarily harmful to take a child with a fever outside. These children may not be fit to travel by 'bus or to walk, but car transport may be available from friends, relatives or taxi firms. It is not a doctor's responsibility to arrange such transport.
  • adults with common problems (such as cough, sore throat, influenza, back pain and abdominal pain) are also readily transportable by car to a doctor's premises.
  • common problems in the elderly (such as mobility problems, joint pain and general malaise) would also best be treated by consultation at a doctor's premises.

 

 
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