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Noticeboard

February 2018 Self Care

From the 19th of February, the Practice will be adopting the West Leicestershire CCG's Self Care campaign.

The CCG thinks that the NHS belongs to everybody and that resources need to be used wisely and the results of their recent review show that most patients feel the same way.  Therefore GPs in West Leicestershire are being asked to no longer prescribe medicines on prescription for the short term treatment of minor ailments, low dose vitamin D supplements for prevention of deficiency and some specialised infant formulas. Patients will be asked to purchase them over the counter instead.  We are also asking patients not to request these items on their prescription.

The review also revealed that many people already feel that their community pharmacist is their first point of contact.  They support them with a range of ailments and they prefer to talk to them about minor conditions saving GP appointment time for more urgent problems.

Community Pharmacists are best placed to help and advise you regarding suitable treatments for common ailments.  The pharmacist will check the medicine is appropriate for you and your health problem. They will ask questions to ensure there is no reason why you should not use the medicine.

Asking people to self-care in this way, and we know that most people already do, is a fair way of utilising resources wisely as most of these items can be purchased in pharmacies and supermarkets at a low cost, but cost the NHS more to provide on a prescription.  It will also free up valuable GP and nurse time, which can be used to deal with more complex or serious health needs.

However if you are worried or your symptoms get worse or persist please call our patient services team for help or 111. 

Appointments

pregnant_lady_consultingWhen you telephone the surgery the receptionist will take some brief details about yourself including the reason for your appointment. This helps our trained staff decide the best person to deal with your query.

Please be assured that our receptionists are under the same confidentiality laws as the doctors and nurses. Their role is to assess the problem and guide you to the best person to help you.

It is often possible for the doctor to advise and reassure you fully on the telephone or provide a prescription or sick note if necessary - saving you a visit to the surgery.

We offer a varied range of appointments, telephone consultations, pre bookable appointments with a specific doctor up to a week in advance, bookable appointments with a specific doctor on the same day and appointments on the same day on our shared GP clinic where you will see a doctor but we cannot guarantee which doctor you will see. 

GP Training Practice

We are also a training practice for 5th year students from Birmingham University. On occasions you may be offered an appointment with a medical student who will do the initial consultation. You will then be seen by one of the Doctors from the practice. You will always be given the opportunity to decide whether you wish to be seen by the medical student 

 

 
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